After-Hours & Emergency Care
If you feel your problem is potentially life threatening you should call 911. If your child has suffered an injury that may be limb or eye threatening you should proceed immediately to the nearest emergency room.
When can you treat your child at home, and when do you call for medical advice or head to the emergency room or the hospital? This can be a difficult question for parents to answer, but is an important one, and we'd like to offer some practical guidelines to assist you.
If you feel like the situation is one that can wait until the next day, but you know you want to bring your child into the office, call our regular office numbers (770-921-7386 for Lawrenceville, 770-614-7366 for Buford or 770-406-2500 for Suwanee) and leave a message on our voice mail. Someone will call you first thing in the morning and give you an appointment time.
Children's Medicine providers are available on call 24 hours a day/ 7 days a week for calls that are urgent in nature. Our practice is charged per call for after hour calls to the nurse advice line. Non-urgent calls may be charged $15.00 per call.
For many years Children's Healthcare of Atlanta (CHOA) provided a free nurse advice line. However, due to federal regulations, this changed. CHOA now charges our practice a fee each time one of our patients calls the advice line. Our practice has incurred considerable extra expense. Please be mindful of this when calling after hours as we are trying to avoid passing this fee on to our patients. If it is a matter that can be addressed during office hours, we continue to have clinical staff available at all three offices to provide assistance. As always, our on-call provider are still available after hours for urgent problems.
In all cases involving sick children, we prefer that you use a facility that is dedicated to the care of children. These facilities include:
The Urgent Care Center treats non-life threatening emergencies. There is also a children's emergency center at Eastside Hospital in Snellville which closes at midnight.
We maintain staff privileges at both campuses of Children's Healthcare of Atlanta (CHOA). We generally recommend that children be hospitalized at one of the CHOA campuses. We may admit your child to the hospital and will refer children to the hospital specialists for inpatient care.
Keep Your Emergency Numbers Handy
Click the link below to print a set of phone numbers that you can cut out and tape to your refrigerator for easy access when needed.
Open and Print Phone Numbers >>
In case of a life threatening emergency, call 911.